Privacy Policy
This policy explains what information Fennington Solutions ("we", "us") collects when you visit fennington.com or buy one of our digital products, how it is used, and the choices you have. Our mobile apps have their own policies, linked from each app's page.
Information we collect
- When you buy a product: payment is handled by Stripe. We never see or store your card details. Stripe shares with us your email address, the product you bought, the amount paid, and payment reference numbers.
- To deliver your purchase: we store your email address, a one-way scrambled (hashed) copy of it for access recovery, and a private download link that expires.
- When you contact us or use a request form: whatever you choose to send, such as your name, email address, phone, business name, website and message. We also note which page the form was sent from.
- Advertising measurement: our home page and product pages use the Meta Pixel. It records page views, when checkout is started, completed purchases (product and price, not your card), and when a request form is sent (the form type, not what you wrote). We also tell Meta about a sent form directly from our server, with a one-way scrambled (hashed) copy of your email address, so the two reports can be matched. If you arrived from one of our ads, the ad's tracking code is kept with your order or request so we know which ads work.
How we use it
- To process your order and email your download link.
- To resend access if you lose your link.
- To answer support requests, information requests and refunds.
- To measure which ads lead to sales and requests, so we spend less showing ads to people who are not interested.
We do not sell your personal information.
Who we share it with
- Stripe, to take payment (Stripe privacy policy).
- Google Firebase / Google Cloud, which hosts our order and request records.
- Resend, which sends our delivery emails and forwards request forms to our inbox.
- Meta, through the Meta Pixel described above (Meta privacy policy).
We may also disclose information if the law requires it.
Cookies and your choices
The Meta Pixel uses cookies and similar technology. You can limit ad tracking in your browser settings, with a content blocker, or in your Facebook ad preferences. Blocking it does not affect buying or downloading a product, or sending us a request.
How long we keep it
We keep order records for as long as we need them for delivery, support, refunds, tax and accounting, and request forms for as long as we need them to answer you and follow up. Download links expire on their own.
Your rights
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing support@fennington.com. Some records may need to be kept for legal or accounting reasons.
Children
Our products are not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Fennington Solutions · support@fennington.com